Shipping & Returns

Shipping

Allow 1–3 business days for processing. Orders received before 2 p.m. Eastern may ship the same day. Rates and taxes are shown at checkout; UPS is the standard carrier. Delivery estimates may change due to carrier delays. International orders may require 3–5 additional business days; import charges are the customer’s responsibility. Request address corrections within 15 minutes of payment.

Returns

Request approval within 30 days of delivery. Items must be unused, complete and in original packaging. Approved returns incur a 20% restocking fee. Original shipping is nonrefundable; customers pay return shipping. Custom, special-order, clearance, used, modified or installed items are excluded. Obtain return authorization and the return address before shipping.

Damaged items

Report damage or manufacturing defects within five business days and provide photos. Approved claims qualify for replacement or refund, including shipping. Inspection decisions are sent within seven business days; approved refunds are issued within 14 business days.

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